My name is Phong Chieng, let me tell you a little bit about myself:
- Graduated University of California, San Diego with a degree in Cognitive Science, specializing in Human Computer Interaction (HCI).
- Runner for over 15 years, completed over 100 marathons and half marathons (including Taiwan, New York, Chicago, and Nashville!).
- Working professionally in the SEO industry for over 15 years (won 4th place in an SEO ranking contest).
- Experience working with Fortune 500/Global 1000 companies in B2B and B2C space (Wells Fargo, Samsung, Bridgepoint Education, National University, and SDSU).
- Industries include: consumer electronics, health & fitness, higher education, manufacturing, and financial services.
I’ve worked at digital marketing agencies of various sizes, with clients ranging from small local companies to global enterprise-level corporations. My background in HCI has taught me to use data (through user testing and VOC interviews) to develop design changes based on user feedback. I have an interest in usability, user experience, and their relationship to website design and optimization. I also strive to grow personally and professionally through continuing education (MBA & Specialized Studies Program, Integrated Marketing), networking (Meetup), and public speaking (Toastmasters).
